The worst hostel where I have ever stayed. Because of the over-booking I could not stay in the room as I booked. Taking over 10min to check in, but there was no explanation about over-booking. First day, I stayed in a downgraded room. I claimed about it and stayed in upgraded room on the second day, then charged extra. I also claimed about it but the accommodation just said 'We often have over-booking, but nobody has claimed about it'. I have got no apology about all the inconvenience by over-booking.
The worst hostel where I have ever stayed.
Because of the over-booking I could not stay in the room as I booked.
Taking over 10min to check in, but there was no explanation about over-booking.
First day, I stayed in a downgraded room. I claimed about it and stayed in upgraded room on the second day, then charged extra.
I also claimed about it but the accommodation just said 'We often have over-booking, but nobody has claimed about it'.
I have got no apology about all the inconvenience by over-booking.