Barfoot & Thompson Royal Oak

Royal Oak, Auckland
Hell Pizza Royal Oak, Royal Oak Pharmacy, ASB - Royal Oak, Giga Computers Ltd., L.J. Hooker Royal Oak, ASB Bank Royal Oak Branch, Brucies Diner, BJA Architects Ltd, Hell Pizza Royal Oak, The Chip Shop, Bento Japanese Takeaway, Royal Oak Fruit & Veges, Manukau Dairy, The Chip Shop Limited, Tang's Soup Cafe, Bus Stop, Bus Stop, Vodafone Woosh Royal Oak Mall, Siam Thai Massage, kattygurl Hair Extensions,
Trish Rowlat From Barfoot and Thompson Royal Oak is possibly the worst property manager with in the entire Auckland region. When we moved into the house we took on rent in the suburb of One tree hill (a good neighbourhood with decent people, right?) was dirty and mouldy, when we signed the lease we were told by Richard a member of her team at the Royal Oak rental division that it would be cleaned but was not, we were forced to clean the entire house. The whole team is a nightmare to deal with very rude and never got anything done that the property needed doing. To the extend we had to live in a house that could not be locked properly with my young children. Not to mention that they know the property had been broken in to previously and was broken into while we were living there. Finally after begging and begging a handy man of some sort called Brian was sent, they fixed an internal decorative glass and gave no attention to the locks that were needed to secure the house. The handy man they sent is of the highest nature of slobby-ness, his car is rusted and falling apart should not even be on the road. I am saying this as a reflection of this mans competence. He left a huge mess of poisonous lead from the decorative glass he was instructed to fix all over my dinner table for me to dispose, my daughter nearly ate some. I have photos of this as proof. When leaving the property it was handed over in very good clean condition (I have photos of this thank GOD) and I have received bill after bill which is general maintenance of a property, eg: the broken locks that were broken because they were old. These are just a few to name, I have photos and emails documenting everything happy to show anyone who wants to inquire about this review. I myself have two rental properties in a slightly less affluent area of Auckland and I would never treat my tenants this way. It really is disgusting. Advice: don’t ever rent from this team at royal oak and don’t ever give your property to them to be managed. I will update this review after the tenancy tribunal hearing of all the ludicrous demands they have made. We moved into this area as we wanted to get our son into Cornwall park primary school. They completely wasted our time. Should refund my letting fee.
Posted 2013-07-24T22:20:20.071Z